Employee retention is understandably top-of-mind for many leaders and business executives. A confluence of factors—from increased financial autonomy to an advantageous hiring market—means people are leaving their jobs at a record rate. This is especially true in the people-focused service sector, where modest pay, difficult customers and various other factors are pushing people out the …more
To be better for yourself does not just imply progressing your career and achieving your goals; it may also imply taking on leadership positions and aiding others around you in becoming better versions of themselves and providing a better environment in which to flourish. In this episode, Michael McFall shares his journey from being a …more
Co-Founder & co-CEO of BIGGBY COFFEE and Author of the book “Grind,” Mike McFall joins The Steve Gruber Show to address the irreplaceable role of sales in entrepreneurship.
The recent and widespread transition to a distributed workforce brought on by the pandemic has destabilized many leaders. In some ways, this is a familiar problem. A 1999 study of telework transition found that many leaders frequently struggled to trust their employees when they didn’t share the same physical spaces. However, these challenges are amplified today as …more