The recent and widespread transition to a distributed workforce brought on by the pandemic has destabilized many leaders. In some ways, this is a familiar problem. A 1999 study of telework transition found that many leaders frequently struggled to trust their employees when they didn’t share the same physical spaces. However, these challenges are amplified today as …more
It takes a unique type of person to become a successful entrepreneur — just crazy enough to believe that they can succeed despite long odds and heavy headwinds. Many entrepreneurs leading young, growing companies in a pandemic-impacted environment contend with more than just market forces and customer sentiment. Many are struggling to attract and retain …more
Are your customers and clients pushing your buttons? Do they complain about circumstances outside of your control or demand untenable solutions to unremarkable problems? Do you find yourself complaining about your customers? If so, you need to rekindle the magic, get that sparkly, tingly feeling back and fall in love all over again. Whether you’re …more
While many people would like to say doing business on a handshake is an anachronism — like the telefax or formal business attire — my partner and I are here to prove the handshake is far from irrelevant. In fact, it remains one of the most powerful tools we carry in our proverbial briefcases. The sophisticated …more