The specialty coffee franchise co-founders and co-CEOs Bob Fish and Mike McFall spoke with 1851 Franchise to tell us about the past year, the state of the industry and more. BIGGBY*® COFFEE, the Michigan-based specialty coffee shop franchise with over 280 units nationwide, has become a beloved institution for customers and franchisees alike since its founding just …more
Designed For Anyone Considering Starting a Business, the GRIND Score Challenges and Empowers Entrepreneurs to Do Due Diligence on Themselves EAST LANSING, Mich., Jan. 10, 2022 /PRNewswire/ — Michael McFall, co-CEO and co-founder of BIGGBY COFFEE and An Inc. Original author of Grind, a practical guide for starting a new business, today announces GRIND Score, an assessment and evaluation tool to help entrepreneurs do due …more
BIGGBY*® COFFEE, the Michigan-based specialty coffee shop franchise with over 280 units nationwide, has become a beloved institution for customers and franchisees alike since being founded nearly three decades ago. This is thanks in large part to the franchise’s “commitment to genuine care” — a philosophy that guides every facet of the brand’s customer- and franchisee-facing operations. …more
How ‘CEO Disease’ Can Kill Your Company’s Culture BIGGBY COFFEE CEO Mike McFall had to listen to some hard truths to shore up morale. In 2014, Biggby Coffee CEO Mike McFall knew morale was crumbling in his Midwest coffee shop franchiser. The “midnight move-outs” were, for him, a red flag: Employees were resigning without even leaving a note. Plus, …more